Every organisation is complex. Everyone acknowledges that when you have operations involving multiple clients and systems and have to adhere to regulations and legislation, there’s always added complexity.

For example, whilst every housing association aspires to have a single master system that...

One of the biggest challenges in the public sector at the moment is budget uncertainty. Balancing a decreasing OpEx budget and the uncertainty of future CapEx is only getting more challenging. 

But what if there were a way to creatively leverage your OpEx budget and plan strategically for your...

How often do you really drill down into the depths of your data to find the root cause of a recurring problem?

The common challenge that every customer we’ve ever worked with is capacity.

We have learnt that every organisation wants more output from their teams, better outcomes for their customers and greater capability to find new opportunities and angles that will give their organisation the edge. Of...

An astounding statistic from Forbes and McKinsey found that 7 in 10 digital change projects failed to successfully meet their intended goals in 2018 (ref).

Since then, further studies have occurred, and there has been little to no improvement in that statistic, with many organisations still...

Gone are the days of IT investment being approved without question. 

If you’re not sure why it’s so hard to get digital transformation off the ground in your organisation, this might be what’s going on…

Cost is everywhere, from the cost of employing people, owning computer hardware and software, running a service and supporting your customers. It all mounts up. Companies and finance teams look at costs and talk about budgets, forecasts and spend; then they talk about cost savings or cost...

Why is having an up-to-date and relevant ICT strategy so important? The purpose of a digital strategy is being questioned more and more as agile delivery practices become more and more popular, but we believe a strategy is still incredibly important for a number of...

Has the COVID-19 lockdown slowed your business down? In the life after lockdown webinar that we ran in May, we spoke about 4 key thoughts. I have tried to cover these in blog posts since then. The first one was in relation to Understanding your...