--- title: Why 70% of Digital Transformation Projects FAIL... description: Statistics from Forbes & McKinsey found that 7 in 10 digital change projects failed to successfully meet their intended goals. How can IT consultancy help? image: https://www.costratify.com/hubfs/WHY%2070%25%20OF%20DIGITAL%20TRANSFORMATION%20PROJECTS%20FAIL%20.png --- - [Tel: 0151 433 0696](tel:01514330696) - Welcome to CoStratify - [Email: contact@costratify.com](mailto:contact@costratify.com) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 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We Enable Transformation. We Sustain Transformation. CoStratify helps organisations deliver business transformation with confidence—defining clear strategies, enabling effective delivery, and ensuring long-term success, with technology used where it adds real value #### Latest News [![Strategic Guidance: Why it is still so important ...](https://www.costratify.com/hs-fs/hubfs/Strategic_Guidance_Icon_clean_highres.png?width=800&height=600&name=Strategic_Guidance_Icon_clean_highres.png)](https://www.costratify.com/views/supporting-leadership-through-continuous-transformation) ###### [Strategic Guidance: Why it is still so important ...](https://www.costratify.com/views/supporting-leadership-through-continuous-transformation) Aug 05, 2026 [![Why Transformation Fails](https://www.costratify.com/hs-fs/hubfs/Transformation_Enablement_clean.png?width=800&height=600&name=Transformation_Enablement_clean.png)](https://www.costratify.com/views/why-transformation-fails) ###### [Why Transformation Fails](https://www.costratify.com/views/why-transformation-fails) Jul 29, 2026 [![Why do I need a Roadmap ?](https://www.costratify.com/hs-fs/hubfs/High%20Res%20roadmap%20image.png?width=800&height=600&name=High%20Res%20roadmap%20image.png)](https://www.costratify.com/views/why-do-i-need-a-roadmap) ###### [Why do I need a Roadmap ?](https://www.costratify.com/views/why-do-i-need-a-roadmap) Jul 22, 2026 #### Find What You Need This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ![Why 70% of Digital Transformation Projects FAIL...](https://www.costratify.com/hubfs/WHY%2070%25%20OF%20DIGITAL%20TRANSFORMATION%20PROJECTS%20FAIL%20.png) ### Why 70% of Digital Transformation Projects FAIL... Jun 14, 2022 [by CoStratify](https://www.costratify.com/views/author/costratify) [0 Comments](https://www.costratify.com/views/why-70-of-digital-transformation-projects-fail#comments-listing) # An astounding statistic from Forbes and McKinsey found that 7 in 10 digital change projects failed to successfully meet their intended goals in 2018 ([ref](https://www.forbes.com/sites/forbestechcouncil/2018/03/13/why-digital-transformations-fail-closing-the-900-billion-hole-in-enterprise-strategy/)). Since then, further studies have occurred, and there has been little to no improvement in that statistic, with many organisations still struggling to get their digital transformations off the ground. And, more importantly, gaining them a good return on their investment.   As with many things, there is no single big issue or easy fix preventing transformation projects from succeeding. But, at CoStratify, there is one common mistake we see time and time again in organisations struggling to get their digital change project off the ground…  **They fail to consider the overall digital strategy that’s already in place and approach the project in isolation from the rest of the organisation.**  *Why is this a problem?* The problem with approaching a digital transformation project from this perspective is that it can create a divide within the organisation. When people don’t feel fully informed or confident in the proposed change, they often resist it.   Without considering the overall business digital strategy and processes already in place, it will be difficult to demonstrate the value that any new transformation can bring to everyone affected by the change. This can create a divide within the organisation as stakeholders don’t fully understand the deliverables they should expect from this or understand the value any change brings to the organisation as a whole. This can cause people to erect barriers and stick with the practices they know until it's too late, and the transformation project fails.  *What makes a successful digital transformation project?  * In our free guide on “[The 11 common mistakes organisations make in digital transformations](https://www.costratify.com/views/the-11-common-mistakes-organisations-make-in-digital-transformations)” we use the example of the introduction of digital check-in kiosks in the NHS.   In the old days, patients suffered long queues to the reception desk where they’d be checked in by a receptionist. The next step forward saw patients being greeted by friendly-faced volunteers who would take their details and check them in using a digital kiosk. Now, the NHS has moved to self-service kiosks and digital self-check-in systems.  If they had moved straight from a reception desk to a self-service kiosk, without volunteers to assist with the transition, it would likely have confused, frustrated, and isolated many (if not most) patients. And, as we see with many transformation projects, it can lead people to resist the imposed change and stick to what they already know and have been doing for years.   This is where an independent consultant could become an invaluable resource within your business. They can become the common language between departments to identify the most effective roadmap for change, where everyone's needs and requirements are considered, and to explain the value of the change project to everyone involved.  We’ve walked this path many times, with numerous customers in a range of sectors. So, if you’d like help getting your next digital transformation underway, or want clarity on a transformation already in progress, contact us today to learn more about our [Roadmap Service](https://www.costratify.com/roadmap-service).   [![The 11 common mistakes organisations make in digital transformations](https://www.costratify.com/hs-fs/hubfs/11%20common%20mistakes.png?width=150&height=150&name=11%20common%20mistakes.png)](https://www.costratify.com/views/the-11-common-mistakes-organisations-make-in-digital-transformations) ###### [The 11 common mistakes organisations make in digital transformations](https://www.costratify.com/views/the-11-common-mistakes-organisations-make-in-digital-transformations) [Previous](https://www.costratify.com/views/the-11-common-mistakes-organisations-make-in-digital-transformations) [![The 5 P’S That Kill Capacity Challenges Stone Dead...](https://www.costratify.com/hs-fs/hubfs/CoStratify%20Blog-2.png?width=150&height=150&name=CoStratify%20Blog-2.png)](https://www.costratify.com/views/the-5-ps-that-kill-capacity-challenges-stone-dead) ###### [The 5 P’S That Kill Capacity Challenges Stone Dead...](https://www.costratify.com/views/the-5-ps-that-kill-capacity-challenges-stone-dead) [Next](https://www.costratify.com/views/the-5-ps-that-kill-capacity-challenges-stone-dead) ###### No Comments ![About](https://www.costratify.com/hubfs/raw_assets/public/CoStratify_April2021/images/luca-bravo-9l_326FISzk-unsplash-e1573123332996.jpg) #### About Us CoStratify has helped organisations move from strategy to results, defining transformation, enabling delivery, and sustaining outcomes through a structured, evidence-based approach. ### Subscribe To Newsletter ### Latest Posts - [Strategic Guidance: Why it is still so important ...](https://www.costratify.com/views/supporting-leadership-through-continuous-transformation) Aug 05, 2026 - [Why Transformation Fails](https://www.costratify.com/views/why-transformation-fails) Jul 29, 2026 - [Why do I need a Roadmap ?](https://www.costratify.com/views/why-do-i-need-a-roadmap) Jul 22, 2026 ### Tags - [Company News (2)](https://www.costratify.com/views/tag/company-news) - [Events (3)](https://www.costratify.com/views/tag/events) - [Featured (6)](https://www.costratify.com/views/tag/featured) - [Insider (6)](https://www.costratify.com/views/tag/insider) - [Services (2)](https://www.costratify.com/views/tag/services) - [Thought Leadership (9)](https://www.costratify.com/views/tag/thought-leadership) - [Uncategorized (2)](https://www.costratify.com/views/tag/uncategorized) [![CoStratify Limited](https://www.costratify.com/hs-fs/hubfs/raw_assets/public/CoStratify_April2021/images/logo.png?width=1920&height=2160&name=logo.png "CoStratify Limited")](https://www.costratify.com/) Get in touch with the CoStratify team today to discover how we can help your organisation develop a transformation strategy that aligns with your business goals and is driven by clear, actionable evidence. 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